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Text equivalent: Grievances and disputes

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Question 1 of 3

Dave’s process for resolving a personal grievance was:

  1. clarify the problem, advise the parties to get independent advice, discuss possible solutions
  2. clarify the problem, substantiate the claim, give the parties information about employment problem resolution, discuss possible solutions
  3. clarify the problem, substantiate the claim, advise the parties to get independent advice, discuss possible solutions

Question 2 of 3

What must you do if an employment problem is causing you stress?

  1. get an Employment Relations Service or independent mediator
  2. dismiss the person causing the problem

Question 3 of 3

What if mediation does not resolve the employment relations problem?

  1. take the matter to court
  2. you can refer the problem to the Employment Relations Authority
  3. you can dismiss the person causing the problem
Last modified on 12-Jun-2007 11:05 | About NZ OER project

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