# Profile

## Educational qualifications/knowledge base

- Bachelor of Business - Human Resource Management (Open Polytechnic 1998)
- Master of Business Administration (Victoria University 2007)
- Numerous courses undertaken for career and personal development

## Personal qualities

- diligent
- consistent
- loyal
- honest
- good sense of humour
- good attention to detail
- enthusiastic and positive

## Professional and transferable skills

### Communication and relationship management

- Consistently collaborated with other departments to enhance human resources service delivery.
- Effectively communicated appropriate processes and policies to staff to ensure compliance with employment relations and health and safety legislation.
- Staff representative on Antz Board.
- Provided a welcoming, safe working environment.
- Effective support and mentoring provided for other staff in good human resources practice.
- Proactive in consultation and communication processes.

### Teamwork

- Efficient and effective human resources management:
  - induction (manage all induction programmes)
  - negotiation (negotiated all individual and collective agreements)
  - change management (contributed to restructuring and change exercises).
- Staff training in health and safety.
- Management of human resources departmental resources.

### Developing performance

- Consistently good peer and performance appraisals.
- Effective staff training and mentoring experience.

### Results orientation

- Excellent feedback from Human Resources Review in 2003 demonstrated effective implementation of policies and procedures.
- Consistently good staff satisfaction survey results.
- Consistently good staff retention.
- Consistently good staff professional development results.

### Problem solving and strategic thinking

- Active contribution to organisation and department strategic and business plans.
- Incorporation of online learning modules for induction and tool maintenance.
- Active contribution to organisation's committees.
- Staff Well-being Committee (Convenor).
- Successful policy development.
- Poster presentation to NZIM conference.
- Contributing to policy development for NZIM.
- Comprehensive research undertaken for policy development.

### Administrative

- Efficient, effective, and timely production of all administrative requirements for Human Resources Department.
- Successfully met all policy responsibilities for Human Resources Department.
- Well organised and efficient use of resources.
- Effective administrative systems appraisal, development, and implementation.
- Successful management of bicultural staff committee.
- Familiarity with administrative environments.

### Treaty of Waitangi - Partnership

- Developed and delivered Treaty of Waitangi training module (face to face and online).
- Delivered workshops on biculturalism for staff.