# What Will You Learn?

Choosing the 803 Human Resources One: People at Work course will help you complete the NZIM Certificate in Management, as it is a List A paper.

In this course, you will concentrate on identifying the factors that enable people to work effectively, and you will find out what workplaces and individuals can do to optimise work performance. You will be presented with a range of factors that affect the work environment, relate theory to workplace situations, and be asked to analyse work practices.

The course focuses on the nature of work and the changing working environment. We will explore organisational change and motivation and how they affect the workplace in New Zealand.

The knowledge and skills you learn will help your work in the business sector. They may also help your own employment situation!

As a graduate, you will be desirable for these reasons:

1. Describing the nature of work in New Zealand is useful when managing staff and analysing organisations. It helps you to stay up-to-date within the job market and to be knowledgeable about job environments and application processes. It can help you decide on your career path, because you will know what area of business suits you best.
2. Analysing work environments enables you to allocate work effectively. This means agreeing on objectives, performance standards, priorities, resources, and timelines. You will be able to identify barriers to carrying out work effectively. Analysing attitudes, organisational culture, responsibilities, and the effective use of people, resources, and time will sharpen your analytical skills and help you to better manage your work.
3. Accurately identifying factors affecting motivation in the workplace makes you useful to management and other staff. Knowing what motivates you and others helps keep you focused on job satisfaction and the quality of working life, while fostering good professional relationships.
4. Identifying the effects of organisational change on the workplace enables you to respond positively to change and grab new opportunities. It can help you to manage change within your organisation by involving staff in effective communication and consultation. You will be able to contribute to the process and ensure positive outcomes by overcoming barriers to organisational change.
5. Managing personal health and safety in the workplace assists in risk management for you and your organisation. You will be able to identify factors affecting personal health and safety in the workplace, including physical, mental, psychological, and cultural health and safety, Treaty of Waitangi obligations, working with people from other cultural backgrounds, sexual harassment, and stress management. Knowing the rights and responsibilities of employees and employers under the Health and Safety in Employment Act 1992 will help you and your organisation to remain compliant.

After completing this course, you will be able to identify the factors that enable people to work effectively in New Zealand. You will have up-to-date knowledge and an understanding of the big picture, as well as useful skills in analysis and problem solving. These are precious tools that are vital to a successful career.

## Learning outcomes

1. Describe the nature of work.
2. Analyse work environments.
3. Identify factors affecting motivation in the workplace.
4. Identify the effects of organisational change on the workplace.
5. Manage personal health and safety.

You will meet the first two learning outcomes by completing the activities in sections three, five, six and eight. Activities and resources include audio and email messages, sample examples, collaborative tasks, and research in the filing cabinet and book shelf.

When you complete the activities in sections four and nine you will meet the third outcome. Activities and resources include audio and email messages, a motivational newspaper, sample examples, collaborative tasks, and research in the filing cabinet and book shelf.

By completing the activities in section four, you will meet the fourth learning outcome. Activities and resources include audio and email messages, a collaborative task, and research in the filing cabinet.

Your last learning outcome will be met by completing the activities in section seven. Activities and resources include a collaborative task and research in the book shelf.

You will find supporting materials in sections one and two. These sections contain the induction manual and course overview. The induction manual gives the course context and is particularly relevant to learning outcomes one and two.

Here is a visual mind map of the course that you can use to map your progress:

Human Resources One: People at Work Course Map
Welcome and overview Tutor guidelines. What will you learn? How will you learn? What do you need? How will you be assessed? Meet your tutors. Help forum Getting started icebreaker who's who forum guidelines for online discussion. |  | Introducing Antz Induction manual
Context: a day in the life of Ben at Antz Construction.
Analysing organisations Collaborative task and forum Found in: Email message Filing cabinet |  | #### Learning objectives Describe the nature of work Analyse work environments
Change management and motivation Collaborative task and forum Found in: Email message Filing cabinet |  | #### Learning objectives Identify factors affecting motivation in the workplace Identify the effects of organisational change on the workplace
Job applications Collaborative task and forum Found in: Email messages Filing cabinet |  | #### Learning objectives Describe the nature of work
Job descriptions Collaborative task and forum Found in: Email message Example |  | #### Learning objectives Analyse work environments
Health and safety Collaborative task and forum Found in: Bookshelf |  | #### Learning objectives Manage personal health and safety in the workplace
Work allocation Collaborative task and forum Found in: Email messages |  | #### Learning objectives Analyse work environments
Personal profile Collaborative task and forum Found in: Bookshelf Newspaper Example |  | #### Learning objectives Identify factors affecting motivation in the workplace.